Terms and Conditions

By purchasing from Get Cabinets Online you agree to the following terms and conditions where applicable:

Planning and Consulting services
1. You may book an initial Planning appointment with us online for a small fee of
$250.00.
2. This session will last for 2 hour. During this session we will ask that you provide us with measurements of your kitchen area. The Planning is based on the accuracy of your measurements.
3. Do you live in the GTA area? In-person kitchen measurement service is offered at an additional cost of $150.00.
4. Upon completion of the Planning appointment, it is your responsibility, as a
costumer to confirm the accuracy of the design and measurements and dimensions are accurate.
5. We understand that life can get hectic sometimes, and so if you need to reschedule your Planning appointment you may do so, up to 6, hours before the appointment.
6. Rescheduling a second appointment is not offered. No refunds and no cancellations are offered for this service.
Pick up at our Location
1. Once your Order is at our designated Pick-Up location, we will notify you and set up
a time for you to pick up and take your Order home with you.
2. For in-person pick up please bring a government-issued phot ID and proof of
purchase with you.
3. If you have someone else picking your order up for you, please ensure that you still provide the designated person with a copy of your proof of purchase. We will still require a government-issued ID as well.
4. Signature: yes, required
5. Examine packages for correctness and condition. Issues? Inform us prior to signing your confirmation of acceptance.
Doorstep or Curb-side Delivery
1. Your delivery will be completed within the range of days offered, the date and time of your delivery will be communicated to you when the Delivery company provides us with a window of delivery times.
2. Please ensure that the delivery service provider can gain access to the delivery location between the time frame given to you.
3. The delivery service provider will aim to place your order closest to your doorstep.
If delivering to an apartment or condo be sure to verify larger packages can be
received/left at the main entry (if permitted by your property management).
4. To cancel or reschedule a delivery appointment, we must be notified as soon as possible, with a minimum of 24 hours prior to the appointment needed to avoid rescheduling fees.
5. Your contact information will be shared with the third-party delivery service
provider to perform your delivery. You will receive an email/SMS notification on the day of the expected delivery, and once the delivery has been completed.
6. Signature: yes, required
7. Examine packages for correctness and condition. Issues? Inform the delivery driver prior to signing for your delivery.
Payment and Cancellation Policy
1. Once your Order has been placed, you will be able to cancel your Order at a small cost of 3.5% charge of your total cost for the first 48 hours only.
2. After the first 48 hours of you placing the Order, you will not be able to cancel
anymore.
Return Policy
1. We apologize but do the nature of our business model there is no Return Policy, and therefore returns will not be accepted. Our apologies for this.
Replacement parts
1. If you received a Package that had no damage to it on the outside but there is
damage to the product on the inside of the packaging, please contact us right away so that we may arrange for the damaged part to be picked up and a new exchange part provided to you.
Limitations of Liability
1. Our Company does not offer installation services and therefore it is your
responsibility to ensure that all products and installed and secured properly.
2. The Company will not take responsibility for any product that was not correctly installed and caused ay damage or harmed anyone.